A Lifetime of Care
We pride ourselves in the continuity of care we provide our patients. That means, we are here for you while you beginning with a young woman’s first well-woman visit and carries on through her childbearing years, menopause, into post-menopause. The special bond that we have with our patients starts at your first appointment.
For our youngest patients, it’s important to know that our team includes women’s health nurse practitioners who are experienced in helping younger women and are sensitive to their needs and concerns. And we’re equally experienced in caring for the needs of women as they age.
We’re here for you through all phases of your life, from your annual well-woman gynecological visits, for your obstetrics care, menopause, post-menopause, and for any special procedures you may need. It’s a privilege to be your healthcare team.
All patients are seen by appointment. New patients are seen within 48 hours. Just call and we’ll set up an appointment for a time and location that works best for you.
For your first visit, please arrive about 15 to 20 minutes early to fill out patient information forms and register as a new patient. If you’d like, you can download the forms and complete them before you come in.
It’s essential that we have enough time to care for you during your visit. We ask that all of our patients arrive on time. Being late not only limits our time with you, it delays other patients and the time we have to spend with them. Appointments need to be re-scheduled if you’re more than 15 minutes late.
Dominion Women’s Health, Inc. appreciates that everyone’s time is valuable. For this reason, effective May 1, 2016, a fee of $10 for current patients & $20 for new patients will be charged for any appointment that is not canceled 24 hours prior to the appointment or “No Show”. This fee is due immediately upon occurrence. Thank you for your understanding & cooperation.
Obstetric care can be especially hard to predict. We also know that your time is valuable and appreciate your efforts to make it to your appointments on time. There may be a time when your physician is called to a delivery or other emergency and we may need to rework your appointment. Please be sure we have a phone number where we can easily reach you. We make every effort to avoid those changes and truly appreciate your understanding if it happens.
What to Bring to All Appointments
New patients, please be sure to bring the following:
- Current health insurance card and photo ID.
- Form of payment you’d like to use. We accept cash, check, MasterCard®, and Visa®.
- Medications you’re taking, and a list of all over-the-counter medications, vitamins, and herbal supplements you may be taking. Include the dose and how often you take each one.
- Pharmacy contact information if you have particular pharmacy you’d like to use. We’ll need the pharmacy’s name, location, and phone number.
All patients, new and established, should always bring the following to your appointments:
- Current health insurance card and photo ID.
- Preferred form of payment.
- Information about any changes in the medications you’re taking, or stopped taking, including over-the-counter medications, vitamins, and herbal supplements.
- Information about other changes such as new phone numbers and medical history updates.
Payment and Insurance
Payment is due at each appointment. We participate in a wide range of health insurance plans, including most HMOs, PPOs, Medicare, and Medicaid. Please have your insurance card available when scheduling your appointment as well as the subscriber’s information. Without this information, we may not be able to schedule the appointment.
- If you have insurance, we’ll confirm your eligibility and estimate your co-payment.
- We’ll also bill your insurance for you.
- All fees such as co-payments & deductibles must be paid at your appointment.
- We accept cash, check, MasterCard®, and Visa®.
Advice by Phone
Your health is extremely important to us. That’s why we’re also available by phone to help with your health concerns. Among the most common questions are, “Do I need to come in?” and “Should I be worried about this?” Whatever your health concern is, you can call and talk with our experienced triage nurse about it.
Our triage nurse is a registered nurse who will hear your concerns, evaluate your situation, and be able to advise you on what to do next. First, she’ll know if you should come in! She’ll also answer your health questions, explain how to handle your situation, and what symptoms to watch for so you’ll know when you do need to see your physician.
For non-emergencies, please call during regular office hours when your medical records are easiest to access. When you call, choose the option to connect with our triage nurse. If she’s not available at the time, please leave a message with your name and phone number, and she’ll call you back as quickly as she can.
A physician is on call 24 hours a day. In an emergency after regular office hours, call the main number and the answering service will contact the physician on call to help you. If it’s a life-threatening emergency, call 911.
Prescriptions and Prescription Renewals
Please call our office for prescriptions and renewal authorizations during regular office hours when there’s quicker access to your medical records.
- Give us your pharmacy’s name and phone number or location so we can expedite your request.
- Routine prescriptions are filled within 24 hours.
- Call your pharmacy to find out when your prescription is ready to be picked up.